Comments on: Comcast DVR mute “bug”

By: andrea vadas

andrea vadas — Wed, 25 Nov 2009 03:20:13 +0000

OMG THANK U SOOO MUCH FOR POSTING THIS!! I JUST SPENT THE PAST HOUR AND A HALF TRYING TO GET MY TV OFF OF THE SECRET “MUTE” BEFORE I DECIDED TO GOOGLE IT AND SEE IF I’m THE ONLY ONE ON EARTH WHO HAS EVER HAD THIS PROBLEM AND WITHIN LITERALLY 2 SECONDS…BAM! FIXED
WHAT A LIFESAVER!!!

By: bernice

bernice — Sun, 12 Jul 2009 15:24:33 +0000

I still cannot get my tv off mute. Have tried several times. An other help? Thank you.

By: Scott

Scott — Fri, 24 Apr 2009 16:11:44 +0000

There’s actually a very simple solution to this problem, and the “mute bug” is actually a feature. This will (should) occur any time that the DVR powers itself on to record a show; it will not supply audio. The reason for this is that many people who have a DVR also have a home theater (that will supply sound out of the stereo even if the TV is off). If you have such a setup, you likely have powered your TV off to still have sound coming through the home theater (depending on how you have it hooked up). This feature is in place so that if, for example, you have a show set to record at 2AM, and you forgot to turn your home theater off, you aren’t woken up by the DVR powering on and supplying sound out of your home theater. When experiencing this problem, all you have to do to un-mute it is simply press the “Cable” button, followed by any key. This lets the DVR know that you are now in front of the TV, ready to watch something, and want sound coming out.

By: Tom

Tom — Thu, 12 Mar 2009 01:26:21 +0000

“the 5 digit code that finally worked for me was actually listed for a Panasonic DVD Player!”

Don’t know if Dave Dow who posted this in a comment above still reads this, but that is exactly what happened with me after I read your post, so thanks much, as I hated having to use either two remotes to control both seperately or my old store-bought universal remote to control both together, and I like the comcast remote much better than mine.

By: Kevin

Kevin — Wed, 28 Jan 2009 19:07:37 +0000

I have the same problem with the blinking button, how did you fix yours? Thanks!

By: gabe

gabe — Mon, 05 Jan 2009 10:17:19 +0000

thanks – u saved me! not sure why the mute started in the 1st place

By: giggles

giggles — Sun, 02 Nov 2008 05:49:41 +0000

My comcast dvr remote cable button will not stop blinking. I've changed the batteries and it will not stop. Please help. I cannot program anything because I can't get 2 blinks. When I press ANY button on the remote, the cable button just continues to blink.

By: Bill

Bill — Sun, 02 Mar 2008 21:48:34 +0000

Work around for mute issue:
I’ve had the same problem with sound and not picture. It’s a bug. So, when it’s recording and you come home and turn on your TV, either you get no picture or no sound… Just select the “guide”. That usually fixes it. Otherwise select guide and change the channel. I’ve found all kinds of bugs with this DVR. Motorola stinks.

By: Dave Dows

Dave Dows — Fri, 28 Sep 2007 03:54:54 +0000

I have a similar Panasonic TV/VCR except that it’s a smaller AC/DC model that bought for occasional use in the car. After wasting 20-30 minutes with Comcast Tech Support who kept giving me 4 digit codes and wondering why I didn’t see a double flash of the TV LED except after 991, I searched the Comcast website and found that they were giving me the codes for the wrong remote. You can find your remote here:
http://www.comcast.com/corporate/customers/customer_support/remotes.html
They were giving me the codes for the DVR 3-Device or the 3-in 1 Universal, but I have the Custom DVR 3 Device and the 5 digit code that finally worked for me was actually listed for a Panasonic DVD Player!

By: SmartGrowther

SmartGrowther — Sat, 17 Mar 2007 02:51:26 +0000

This may be harder — I have an old Panasonic TV/VCR combo unit, model PV-M1357W. I can’t get my new Comcast OnDemand Remote to operate it – the 4-digit codes listed for Panasonic devices don’t work for this one. Do you have any idea how to find a code to make this work? I have already tried the “Search for a Code” function, and after 25 minutes of alternating between TV and Power, I gave up.

Thanks in advance…